As an achievement towards fulfilling customer satisfaction through service excellence, UGVCL has been awarded 2nd "India Power Awards 2009" in recognition for overall utility performance in Agriculture Dominated Area. The award function was organized on 17th November, 2009 at India Habitat Centre, New Delhi. The award was presented by Shri Bharatsinh Solanki, Hon'ble Union Minister of State for Power, Government of India which was received by Shri A. K. Verma, (on right) Managing Director, on behalf of UGVCL.

The Council of Power Utilities is an Apex organization of all power utilities of the country. The 2nd award was given under various categories such as overall utility performance, research and technology, greening the power sector, energy efficiency conservation and DSM, social and community impact, innovative financing, IT application, etc. There were more than ninety nominations received this year. The jury comprised of

1. Shri H.L. Bajaj, Member (Technical), Appellate Tribunal for Electricity
2. Shri V. Raghuraman, Former Senior Advisor, Energy Deptt. CII
3. Dr.H.R. Sharma, Chief Technical Principal, Hydro Tasmania Consulting India
4. Shri P. Abraham, former Secretary (Power)
5. Dr.C.R. Prasad, former CMD (GAIL) & CMD Everest Power Pvt. Ltd. and
6. Shri C.V.J. Varma - Member Secretary & President, CPU

The Council appreciated the role and performance of UGVCL. Despite UGVCL providing more than 55% of energy to farm sector, the distribution loss remained at 14.31% during the year 2008-09. The Council also appreciated role of UGVCL in implementation of Jyoti Gram Yojna (JGY). Recognizing the overall performance of UGVCL in an agriculture dominated area, UGVCL was declared winner of 2nd "India Power Awards 2009".

This is further milestone in the track record of UGVCL. Engaged in the business of distribution of electricity in the northern parts of the State of Gujarat, it has, in recent past, been awarded a Bronze Shield for Meritorious Performance in Electricity Distribution during the year 2005-06, National Award for Excellence in Cost Management - 2007, First Prize in the category 'Excellence in Rural Electrification' in IEEMA Power Awards-2008, a pioneer company for Special Design Transformers, and is accredited with ISO 9001:2000 Standard for 'Management and Enhancement of Electricity Distribution Operations'. The Company has Hi-Tech Meter Testing Laboratory at Sabarmati, Ahmedabad with ISO/IEC 17025:2005 accreditation by NABL.

With a Vision to be World Class Electricity Utility striving for social and economic development of the assigned region with a mission of 'Consumer Satisfaction through Service Excellence', the Company operates through the network spread over 50000 Sq Kms covering six full districts in northern region of Gujarat and three part districts in western and central areas. The consumers' mix consisting of various categories such as residential, commercial, industrial, agricultural and others, is served by 127 Sub Division and 20 Division Offices throughout its operational area divided into four Circles. The operations are managed by more than 7,300 employees who contributed to business turnover of around Rs. 4,500 Crores in 2008-09.