UGVCL is striving to improve performance by IT enabling of power distribution activity. For the purpose, the Company has established Energy Management Center at Gandhinagar which is a major step forward in this direction. The major activities of Energy Management Center are:

o Feeder Meter Data Acquisition
o Load Forecasting & Management
o Automated Remote Meter Reading of Major Consumers
o Power Purchase/ ABT Management
o Energy audit
o GIS (Geographic Information System) of distribution network
o SCADA
o Network analysis and improvement
o Consumer Monitoring & Loss accounting system
o Centralized Call Centre for consumer complaints
o Control Room for disaster management
o Business Intelligence

The supply of electricity to each and every citizen is one of the most challenging operations as it involves,

o forecast the demand of energy accurately
o procure power to meet demand at most economical cost
o manage power demand to availability of power
o ensure high reliability of power supply
o reduce AT&C / T&D losses
o improve consumer satisfaction

The IT enabled environment at EMC can help in revenue protection activity, improving reliability, energy audit, network improvement etc. for better operational functioning of UGVCL.