EASE OF DOING BUSINESS FOR CONSUMER FACILITATION   Business Reforms Action Plan (BRAP) 2018 1 Application for new LT connection/ HT connection : IFP 2 Daily planned shutdowns 3 Customer care center number 4 Guideline for registration of power supply related complaint to CCC 5 Reliability index 6 Standard Operating procedures quarterly/ Yearly reports 7 Regulators information system quarterly / Yearly reports 8 Giving compensation in case of outages increased beyond certain cap 9 Tariff Order w.e.f : 01-Apr-2016 and publishing on : 31-Mar-2016 10 Tariff schedule w.e.f : 01-Apr-2016 11 Consumer information 12 Charges to be recovered for getting new LT connection 13 Documents required for obtaining new connection 14 Timeline for giving new connection 15 Approved List of Electrical supervisors 16 Supply code 2015 17 Process Flow Chart for HT connection 18 Process Flow Chart for LT connection 19 Online Dashboard for New Connection ( Updated On 14-09-2022 17:07:12 ) 20 Online Dashboard for Name Change ( Updated On 14-09-2022 17:07:12 ) 21 Online Dashboard for Change of Name Summarized

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